Terms of Service for Go Cabs Taxi Service
Effective Date:
These Terms of Service (“Terms”) govern your use of the services provided by Go Cabs Taxi Service (“we,” “our,” “us”), including but not limited to our website, mobile application, and taxi services (collectively referred to as “Services”). By using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our Services.
1. Eligibility
To use our Services, you must:
- Be at least 18 years old, or the legal age of majority in your jurisdiction.
- Have the legal capacity to form a binding contract.
- Provide accurate, current, and complete information when creating an account or using our Services.
By using our Services, you represent and warrant that you meet these eligibility requirements.
2. Account Registration
To access certain features of our Services, such as booking rides, you may be required to create an account. You agree to:
- Provide accurate and truthful information during registration, including your name, contact details, and payment information.
- Maintain the confidentiality of your account login credentials.
- Notify us immediately of any unauthorized use of your account.
You are responsible for all activities that occur under your account.
3. Booking and Ride Services
When you request a ride through our Services, you agree to:
- Provide accurate pick-up and drop-off locations.
- Acknowledge that ride prices may vary depending on factors such as distance, time, demand, and location.
- Be responsible for paying the fare for the ride, including any applicable taxes, tips, or surcharges.
- Follow all applicable laws and safety guidelines during the ride.
We reserve the right to refuse or cancel a ride request if:
- You provide incorrect or misleading information.
- You engage in unlawful or unsafe behavior.
- We are unable to fulfill the ride due to circumstances beyond our control.
4. Payment
By using our Services, you agree to pay all fees associated with your ride, including:
- Ride Fare: The fare calculated based on the distance traveled, time, or other pricing factors.
- Surge Pricing: In periods of high demand, pricing may increase.
- Additional Fees: Any additional fees, such as tolls, airport surcharges, or other applicable charges.
- Payment Method: You agree to provide accurate payment information and authorize us to charge your payment method for the cost of your ride.
We may use third-party payment processors to process payments, and you agree to be bound by their terms and conditions.
5. Cancellation Policy
You may cancel a ride request at any time before the driver arrives, subject to cancellation fees. If you cancel after the driver has been dispatched, a cancellation fee may apply. The exact fee will depend on your location, ride type, and other factors.
If a driver arrives at your pick-up location and you fail to show up, a “no-show” fee may apply.
6. Driver and Passenger Conduct
You agree to the following conduct standards:
- For Passengers:
- Treat your driver with respect and courtesy.
- Follow all safety guidelines provided by the driver.
- Do not engage in any illegal activities or behavior that could harm the driver, other passengers, or damage the vehicle.
- Refrain from consuming alcohol, drugs, or engaging in disruptive behavior during the ride.
- For Drivers:
- Treat passengers with respect and professionalism.
- Provide safe, reliable, and timely services in accordance with all applicable laws and regulations.
Failure to adhere to these standards may result in temporary or permanent suspension of your account.
7. Privacy and Data Collection
Your use of our Services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of your data as described in the Privacy Policy.
8. Prohibited Activities
You agree not to:
- Use our Services for any unlawful purpose or to solicit or engage in illegal activities.
- Attempt to disrupt, damage, or interfere with the operation of our Services or any related systems.
- Impersonate another user or falsely represent your affiliation with any entity.
- Post or transmit any harmful or malicious content, including viruses, malware, or other harmful software.
- Violate any local, state, or national laws while using our Services.
9. Disclaimers and Limitation of Liability
- No Warranty: Our Services are provided “as is” and “as available.” We make no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, availability, or security of our Services.
- Limitation of Liability: To the fullest extent permitted by law, Go Cabs Taxi Service and its affiliates, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services, including but not limited to delays, cancellations, accidents, injuries, or any other losses.
- Force Majeure: We are not liable for any failure or delay in providing our Services caused by events beyond our control, including natural disasters, acts of war, or technical failures.
10. Indemnification
You agree to indemnify and hold harmless Go Cabs Taxi Service, its affiliates, officers, employees, agents, and licensors from any claims, damages, liabilities, and expenses (including legal fees) arising from:
- Your use of our Services.
- Any breach of these Terms by you.
- Any actions or omissions that violate any applicable law, regulation, or third-party rights.
11. Termination
We may suspend or terminate your access to our Services at any time, with or without cause, and with or without notice, including but not limited to:
- If you violate these Terms.
- If you engage in behavior that harms the reputation or operation of our Services.
- If we are required to do so by law or other legal obligations.
Upon termination, all rights granted to you under these Terms will immediately cease, and you agree to stop using our Services.
12. Modifications to Terms
Go Cabs Taxi Service reserves the right to modify these Terms at any time. Any changes will be posted on our website and/or mobile application, and the revised Terms will be effective immediately upon posting. We encourage you to review these Terms periodically to stay informed of any updates.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from or related to these Terms or your use of our Services shall be resolved through binding arbitration or in the courts of [Insert Jurisdiction].
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
15. Contact Us
If you have any questions or concerns about these Terms, please contact us at: info@gocabs.pro.
